Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help Center incorporated into’s Hosting Control Panel. It includes an ever–enlarging repository with commonly asked questions and detailed educational articles prepared by our competent customer support staff.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of educational video tutorials that visually demonstrate how to fix a common problem connected with your cloud web hosting account. You will find the how–to videos in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 customer service and come with a one–hour ticket response guarantee. Our capable support engineers will be available 24x7 and will sort out any issue that you may possibly run into within less than sixty minutes after the technical support ticket submission. Normally, an answer will be given to you within 20 minutes.