You can find lots of cloud web hosting suppliers on the market today, yet many of them are resellers who have minimal resources, particularly when it comes to support. A way to distinguish them is the option to get in touch with the company by phone. The type of support that you'll get via this particular method of communication may vary based on the provider - several of them provide experienced phone support, others offer common and customer support only because some matters are more time-consuming and it's faster and easier to be resolved through a trouble ticket, particularly when the issue has to be escalated. However, it is good to know that you could always get in touch with your website hosting provider since there are a lot of small problems which can be resolved efficiently and timely with a telephone call, not mentioning that you're able to get additional info about the services before you become a customer.

Phone Support in Cloud Web Hosting

All our cloud web hosting plans offer telephone support 14 hours a day even on public holidays, therefore if you don't have an account yet, you will be able to give us a call and find out more about our solutions or whether we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you'll be able to contact the phone number that is nearer to you. In case you're an existing customer, we will help you in a timely manner with all the general and billing issues and with various tech issues so as to save you time and efforts - we are aware of the fact that in some cases it's much easier consult with a live person and get things done immediately. Of course, some issues cannot be managed over the phone, so in such a case you can take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours a day as part of the support services for each semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you may need to open a ticket if you come across such a problem, still for all your general, billing or small-scale technical issues you can always phone us and we'll help you quickly to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you can find out whether you can host your sites on our advanced cloud platform or you can receive any other general info about our semi-dedicated services. We have local numbers in the United States, Great Britain and Australia as well as an international number, which means that you will be able to call the one which is closer to where you are.