Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server packages we offer and you'll be able to add it either during the signup or anytime later through your billing CP. It comes with an hour of custom work on your web server, so our administrators can assist you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed if it does not work efficiently, so you'll not have to waste time to find out what is wrong because they can help you in a very quick and professional manner. As this is a one-time upgrade, you can get it only when you need it and if a particular task takes a shorter period, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you cannot do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated servers which we offer at any time that you need it. In case you need any custom work from our administrators just after your server is set up, you could get the upgrade during the server signup process, or if you need something to be done later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with sixty minutes of work from our administrators on your server, so in case you experience any issues to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts shall assist you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.