Irrespective of the fact that the hosting service supplied by the different companies is approximately the same, every provider has got a personalized platform with its own modifications and ways to do given things. In such a case, a large knowledge base would be incredibly helpful both for persons with little to no prior experience and for technically competent users who will sooner or later discover how certain tasks are performed, but will waste valuable time meanwhile. The objective of such a knowledge base is to make the hosting service quick and simple to use, saving users both time and efforts. The end result is more satisfied customers, as they can swiftly find the information they want, and considerably less work for the support engineers, because typically the majority of the enquiries and issues that clients have got are already outlined in the knowledge base. Given that the articles themselves are adequately written and cover more things, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

If you purchase a cloud web hosting plan from us, you will be given access to our exhaustive online help documentation where you will see info on virtually everything associated with our hosting packages. The topics cover anything from how to create an e-mail address on your mobile phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and feature step-by-step guidelines on how to perform a specific task in your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for example one that concerns web-based applications on your computer. The complete collection of articles will be available in the Control Panel’s Help section, but the ones that are related to a particular Control Panel section can be accessed on the spot. Given the fact that we have included as many topics as possible, you will be able to find out de facto everything related to your account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will allow you to access the extensive online help documentation that we have prepared for you. The articles contain generic info on our web hosting services, informative manuals about the separate functions that you can make use of, together with troubleshooting guidelines that can help you solve common problems that you may bump into. The topics that we’ve covered include virtually everything, from uncomplicated things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right-hand side of the page that you’re on, while the entire article collection is accessible through the all-inclusive Help section.